Bullwaves, a Seychelles-based forex and contracts for difference (CFD) broker, has appointed Martin Stoilov as its new Chief Operating Officer (COO), strengthening its executive leadership as the company seeks to expand its international operations and improve its trading services.
Stoilov joins Bullwaves after more than five years at FP Markets, where he held several senior positions in customer experience, client relations, and operational management. Most recently, he served as Global Head of Customer Experience and Client Relations, overseeing initiatives focused on service quality, client engagement, and operational efficiency.
Throughout his career in the online trading industry, Stoilov has developed experience in managing international teams, improving customer support operations, and implementing strategies aimed at strengthening client acquisition and retention. His background also includes integrating automation and artificial intelligence technologies into brokerage operations.
As COO of Bullwaves, Stoilov will be responsible for overseeing the broker's day-to-day operational strategy, supporting international expansion, and improving coordination between departments. His role will also involve enhancing customer experience, strengthening relationships with partners, and developing scalable operational systems.
The appointment comes as competition across the global retail forex and CFD brokerage industry continues to intensify. Brokers are increasingly investing in technology, automation, and customer support infrastructure to improve trading experiences and attract clients across international markets.
For Bullwaves, bringing an experienced executive from an established brokerage such as FP Markets represents a step toward strengthening its management structure and supporting its longer-term growth plans.
The company has also been expanding its technology partnerships and trading-related services, reflecting its broader focus on developing a competitive offering for retail traders and business partners.
Stoilov's appointment highlights the growing importance of operational leadership within the forex brokerage sector, where regulatory requirements, technological development, and changing customer expectations continue to influence business strategies.
With its new COO in place, Bullwaves aims to enhance operational performance while supporting the continued development of its international brokerage activities.
